The Institute for Sustainable Process Technology (ISPT) processes personal data. We do this to provide visitors to our website and participants in our projects with the best possible service, and to achieve our goals.
Let’s explain why we collect data, how we collect it and how we protect it.
ISPT is the leading institute for open innovation in the process industry. The focus of our efforts is on making the transition towards a circular, CO2-neutral economy. In order to make this happen, we bring together stakeholders in an environment that is based around trust.
ISPT is located at Groen van Prinstererlaan 37, 3818 JN in Amersfoort, the Netherlands.
We handle personal data with care, and use appropriate methods to make sure it is secure. We comply in this connection with the General Data Protection Regulation (GDPR) and other applicable laws and regulations.
What personal data do we collect?
We collect data on visitors to our website, based on their consent:
- E-mail address
- IP address
How do we obtain personal data?
We acquire personal data as soon as someone:
- Fills out a form
- Signs up for and/or attends an event
- Signs up for the newsletter
- Signs up as a participant in a project
Why do we process personal data?
We process personal data for the following purposes:
- Website: so that we can keep improving our online communication channels, we retain personal data such as click behavior.
- Newsletter: you will get it only if you have signed up. The newsletters will sometimes be personalized, and sometimes not. You can unsubscribe from the newsletter at any time.
- Newsletter: sometimes we send a newsletter about projects and/or events similar to those in which you have previously expressed an interest.
- Events: for an event for which you register, we process personal data such as your name and e-mail address to ensure that the event runs well.
- Event: for online events, a live stream and/or a public chat may be opened up for journalistic purposes.
- Event: at in-person events, photographs and/or video recordings may be taken for journalistic purposes.
- Registration as a participant in our projects: we process personal data to ensure proper registration.
On what grounds do we use personal data?
We process personal data on the following grounds:
- Consent: for the newsletter.
- Implementation of the agreement: at events and when participants register in our projects.
- Justified interest: for the sake of improving our services and online communication channels.
We do not share data with other parties
ISPT does not share your personal data with others, unless this is called for in the context of the implementation of an agreement or to comply with a legal obligation.
Cookies and privacy
There are three different types of cookie:
- Functional: these are required for a website to work properly. For example, they remember your preferences, such as when it comes to language and font size.
- Analytical: these track which pages you visit and analyze your click behavior within our website. ISPT has anonymized all analytical cookies so they do not store personal data.
- Tracking or marketing cookies: these are used for commercial purposes and advertising. ISPT does not use tracking cookies.
We place only functional and analytical cookies. If you do not consent to our placing these cookies, there will be no negative consequences. You can browse around freely on our website.
You can always check and/or clear cookies. You can read more about this at aboutcookies.org.
Google Analytics and MailChimp
We use Google Analytics and MailChimp. Google Analytics provides important statistics about our website, such as the number of visitors, pages visited, and sources of traffic. This information allows us to improve our website and other online communications.
MailChimp is a program that is used to send newsletters. To this end we use only your name and e-mail address. When you sign up, you agree to allow your name and e-mail address to be transmitted to MailChimp for processing in accordance with its privacy statement and its terms and conditions. At some point in 2023 we will be switching to a different program to send our newsletters.
Both Google Analytics and MailChimp place what are known as analytical cookies. On your computer, the cookie has ‘ispt.eu’ in the file name. Thus, the data is officially our property. We do not use these cookies for behavioral targeting, and you will not be shown ads based on your click behavior.
ISPT is aware of the EU Court of Justice ruling of 16 July 2020 (Schrems II, ECLI:EU:C:2020:559) and of the implications it has for the transmission of personal data. We are currently exploring how best to address this. We value your privacy, and we will endeavor to do all we can to reach an appropriate solution. Once we have done that, we will inform you through this privacy statement. If you have any questions about the processing of your personal data, please contact us.
ISPT offers Microsoft Teams as a trust-based environment in which our participants can work together on groundbreaking innovations. All communications that take place via our Microsoft Teams interface are secure and confidential: each participant receives an invitation to the projects they participate in. They do not have access to other teams.
How long do we keep data for?
ISPT does not keep personal data any longer than is necessary for the purpose it is being held for.
What are your rights when it comes to privacy?
You have certain rights:
- The right to information and inspection: you can ask us what data on you we have and use.
- Right of rectification: if we have processed incorrect data, we will be happy to rectify it for you.
- Right to be forgotten: you can ask us to delete the data we have on you. In most cases, we will comply with this request. However, we may still need to process the data for other purposes such as record-keeping.
- Right of restriction: if you feel that we are processing your data unlawfully or incorrectly, you can also ask us to stop using it until this is rectified.
- Right to object (opposition): you can object to the use or retention of your data. We will then see whether we can stop that.
In addition, you can:
- File a complaint. If you think we are not acting in accordance with the privacy rules, you can file a complaint about the matter with the Dutch Data Protection Authority, though naturally we would prefer that you contact us first, by writing to firstname.lastname@example.org.
If you have any questions or complaints, please address them to Gemma Steeman (Manager Online) at email@example.com.